Automate call logs and data entry
Connect RingCentral to Clio or Zoho for increased call efficiency and insights
Reduce revenue leakage
Call Connector auto-logs RingCentral calls made on all devices, including desk phones.
AI-powered call notes have you covered
Take your own notes during calls, or reference the auto-generated AI-powered summary. All notes from previous calls are viewable while you're in Call Connector, so you can always have the facts at your fingertips.
Admin dashboard
Our dashboard gives you a centralized place to enable call, text, and fax logging for your RingCentral users, and view activity logs.
Never miss
logging a call
Calls, texts, and faxes are automatically logged from RingCentral to your CRM - even calls from contacts that you haven't yet saved to your CRM. This includes calls made from desk phones, and the RingCentral desktop and mobile apps.
ENHANCE YOUR WORKFLOW
Call Connector connects Clio or Zoho to RingCentral
Plans & pricing
Works on all devices (desk phones, mobile, virtual).
No contracts, cancel anytime.
$0
/user/month
$12
/user/month
billed monthly
Frequently asked questions
In addition to a Call Connector license, you need:
- RingCentral MVP licensed extension.
- Clio Manage license and/or Zoho CRM license.
Call Connector works in both Clio Manage and Zoho CRM.
In most cases, new accounts are activated within 5 to 10 minutes after subscribing, however, all new accounts will be active within 1 business day. If you have subscribed but didn’t get the welcome email with a link to download the app, contact appsupport@ion8.net.
If your browser syncs settings across your devices, you won’t need to redownload the app. Contact appsupport@ion8.net if you need help.
- 1. In the RingCentral service portal, log in with your credentials.
- 2. Go to Settings > Outbound Calls/Faxes > Caller ID.
- 3. Click the Edit button for the RingOut Number.
- 4. Choose the number you want to use for your outbound caller ID, and then click Done > Save.
- 1. Disable the RingCentral Extension:
- 1. Click the Extensions button (puzzle piece icon) beside the address bar in your browser
- 2. Find the extension, RingCentral for Google, and click theMore Actions button.
- 3. Select the option for Manage Extension.
- 4. Toggle the extension to Off.
- 2. Sign out of the desktop app
- 1. Open the RingCentral desktop app.
- 2. Click the profile icon in the upper-left corner of the app and select Sign Out.
Did you receive the welcome email confirming your subscription to Call Connector was enabled? Call Connector works only for active subscriptions. Contact appsupport@ion8.net to confirm the status of your subscription.
Make sure that you sign in to Call Connector using your RingCentral credentials, and authorize access to Clio.
If you installed Call Connector while you were in Clio, then refresh your browser and you’ll see Call Connector.
Click the Call Connector app header to expand or minimize the app.
Make sure that the format for phone numbers saved in Clio is +1##########. We can help you with this, as we’ve developed a tool to reformat phone numbers in Clio to this standard. Contact appsupport@ion8.net for more information.
- appsupport@ion8.net
- (888) 382-9559
Need app support?
ion8 app support is open Mon-Friday from 8:00 am-5:00 pm EST. If calling after hours, please leave a message and an ion8 app support representative will return your call within 24 business hours.
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