Salesforce

Salesforce – A CRM Solution for all Businesses

Customer relationship management (CRM) software keeps all interactions with customers in one place, making things easier for your customer service department, your sales team, and other business areas.

When it comes to CRM for business, the solution that most business people think of is Salesforce. On top of its core CRM product, Salesforce has multiple solutions for various sectors, including CRM’s custom-built for the financial and health services sectors.

With Salesforce, you can automate marketing, track leads, connect to customers on any platform including email and social, increase your customer retention rates, and analyze customer behaviour trends to see what works best.

Salesforce meets the needs of all departments

Many CRM’s are built with the sales team in mind – and so is Salesforce. However, with other CRM’s, customer service and other business segments are treated as an afterthought. Not so with Salesforce – customer retention and loyalty are defining factors in repeat business, driving sales. Salesforce doesn’t just help your sales team track leads and define new opportunities, it gets your customer service into shape by ensuring that calls aren’t missed and time isn’t wasted.

Salesforce is for small businesses too

Salesforce has gained a reputation as an enterprise-level CRM, but it has affordable solutions for small business as well. With unparalleled features, automatic upgrades and excellent security, Salesforce isn’t just a fit for your bottom line – it will reform it by improving sales and customer relationships.

Contact ion8 to find out how we can integrate Salesforce into your business today.

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