Give your sales team a better understanding of customer relationships
Better-informed customers mean higher expectations from your business, bringing a new focus to Customer Relationship Management (CRM) solutions. Microsoft Dynamics 365 gives your sales team the tools they need to turn their customer relationships into revenue. Dynamics 365 will transform your sales division by offering better insights into the needs of your customers and ensure your team can engage them more effectively to close deals more often and more efficiently.
Monitor relationship health and score the biggest leads with artificial intelligence
Dynamics 365 features revolutionary artificial intelligence capabilities that can predict sales prospects who are likelier to buy so that your team can increase conversations with these leads and prioritize those who are more likely to buy based on data. The infused artificial intelligence also examines and assigns a score for customer relationship health, examining potential risks and suggesting next steps in order to help your team preserve important customer relationships. Using Dynamics’ artificial intelligence, your team will be able to find out what your customers are saying about your business through social media insights that can identify competition and help your sales team keep track of important market trends.