One of the best ways to collect information about how your customers use products and services, how they feel about what your organization has to offer, and what you could be doing better as a business is through the creation and sharing of online surveys. Zoho Survey boasts a wide variety of highly customizable features that let you and your team develop engaging surveys that will help you conduct valuable business research and collect feedback that can help you better tailor your services to buyers.
Easily create intelligent surveys in minutes with Zoho Survey
What Zoho Survey Can Do For You:
- Gather customer feedback instantly
- Gauge potential client interest in a new product or service
- Easily organize company events without endless email chains
Customize surveys with skip logic and question piping
Zoho Survey gives you access to dozens of question types, letting you customize surveys that will meet your needs and get you the answers that will give you a better idea of how your audience uses your services, and how they interact with your brand. Zoho Survey also lets your team create perfect business surveys in minutes with a simple drag-and-drop interface that will help your business send out surveys faster than ever before and begin measuring results immediately.
On top of a wide variety of question types, Zoho Survey features intelligent skip logic that ensures respondents only answer the questions that are relevant to them, and that you’re getting relevant results from each survey. Piping features make it possible to easily change the wording and context of follow-up questions based on previous responses of surveyees, getting you more relevant data to work with.
View responses in real-time and isolate the answers that mean the most to you
Being able to accurately analyze data collected from surveys in a simple and easy-to-read format is important for your business. Zoho Survey offers real-time reports that let you view results as they come in, and lets you filter responses using a variety of custom filters that let you view the responses that matter the most. Survey lets you export custom reports using filtered responses, as well as trend reports that help you identify, examine, and compare trends to real-world changes. Reports can be easily shared across your organization, and can even be scheduled to be sent to relevant employees periodically.
Create vibrant surveys that reflect your brand and style
Surveys can be fully personalized to reflect your organization’s brand and style, with customizable themes, logo upload, and brand color options at your disposal to help make your future surveys stand out from the crowd. Zoho Survey also lets you design custom end pages to thank respondents for their time, to offer exclusive discounts for completing the survey, or to redirect them to your website. Using unique end page logic, your company’s custom end pages can reflect the answers given by respondents, showing each customer a unique end page that better suits their answers.
For more information about how ion8 can implement and integrate Zoho Survey in your workplace, contact us today.
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