ion8 is a full-cycle business management consultancy that combines deep industry knowledge with the highest technical expertise in the market to create tailored solutions to overcome our client's business challenges and create disruptive growth.

Note: This is a remote position, and we are open to providing either full-time employment or establishing an ongoing subcontractor relationship. Compensation will be based on experience.

Responsibilities

• Full life-cycle project management of a wide variety of ion8 process-oriented implementations, following appropriate methodology (waterfall, agile, or hybrid, determined by statement of work and agreed up with client).
  
• Collaborate with all internal and external stakeholders to create key project artefacts, which may include a client brief, project charter, work breakdown structure (WBS), project schedule, evaluation and recommendations documents, communications plans, RACI documents, and more as appropriate. 
  
• Manage workflows associated with capturing all of these in internal and client-facing knowledge bases using Confluence to support estimation, project reporting, execution, and cross-functional collaboration.
  
• Oversee daily management of team progress and ongoing capacity requirements using Jira and ActivityTimeline. Work with the Project Management team and Director of Operations to identify and resolve resource-management issues as they arise in the day-to-day.
  
• Effectively perform project accounting functions including managing the budget, tracking of team expenses, and minimizing exposure and risk in the project.
  
• Ensure team adherence to standard operating procedures related to time-tracking and describing work progress in ways that are consistent, repeatable, and can be tracked with associated metrics. 
  
• Proactively look for process definition and improvement opportunities and lead others in adhering to existing processes and contributing to their improvement.
  
• Provide project status reports and related metrics in a cadence that is appropriate to the project (daily, per-sprint, and so on) and manage scope in an ongoing manner. 
  
• Conduct formal reviews with business sponsor and key stakeholders at scope completion to confirm acceptance and satisfaction.
  
• Coordinate go-live activities both internally and externally and support client testing and releases, as needed.
  
• Work closely with sales and solutions teams to translate customer requirements into services agreements for implementation, including developing project budgets and related assumptions, and participating in related capacity planning and forecasting exercises.
  
• Within the context of executing the project, proactively and positively manage relationships with client stakeholders with an eye toward identifying and recommending future work opportunities.
  
• Flexibility to support additional and varied initiatives as needed, including participation in ad hoc and special projects as directed by the company.
  

Qualifications

• Degree in a related field, PMP/PPM certification, and/or equivalent experience.
  
• Experience working at a small to medium-sized business, particularly an agency or consultancy or software developer, is a strong asset
  
• Comfort with change, willingness to face uncertainty with a solution-oriented approach, and experience in rapidly scaling organizations are all strong assets
  
• Extensive experience using the Atlassian suite of products (specifically Jira and Confluence), or equivalent.
  
• Active involvement in process-improvement initiatives, including the standardization of tools, documents and processes in a PMO context, is a very strong asset
  
• Strong verbal, written, and organizational skills.
  
• Team player with the ability to work independently, prioritize accordingly, incorporate and give respectful feedback, take/give direction well, and iterate quickly.
  
• Interest in keeping up-to-date with the latest project management trends, tools, and technologies.
  
• Experience with software-based timesheets is a strong asset, and experience with Zoho People is particularly desirable
  
• Experience executing tasks with significant attention to detail.
  
• The ability to speak French, Spanish or Portuguese would be an asset.
  

Only candidates selected for an interview will be contacted. No phone calls, please.