In the legal world, every minute on the phone is a potential billable hour, but too often, those minutes get lost in manual processes or forgotten altogether. That’s why firms use CallConnector.ai, a tool that automatically logs phone calls, texts, and faxes directly into your CRM or Practice Management Software like Clio, Attio, and Smokeball.

With features such as real-time note-taking, AI-generated call summaries, and automatic call-to-matter association, CallConnector.ai helps law firms reduce billing leakage, improve operations, and stay organized, whether in the office or remote.

But should your firm start with the Free plan or upgrade to the Way Better plan? Let’s dive into the feature comparison between the two plans.

Free Plan: Great for Getting Started

The Free plan provides your team with access to core functionality that eliminates the need for manual call logging. You’ll be able to:

• Automatically log incoming/outgoing calls, texts, and faxes.
• View client details and take notes.
• Sync data across platforms like Clio, Zoho, and Smokeball

No risk, and it is perfect for small teams or firms testing the waters, especially admin staff, solo practitioners, and teams new to automated call logging.

Way Better Plan: You Unlock Powerful Automation

At just $49 per user/month, Way Better unlocks advanced automation and AI features designed to save time and capture every billable detail:

• AI-Generated Call Summaries: For when you forget to take notes or need quick recaps
• Full Transcriptions: Get searchable records of every call
• Cloud-Saved Recordings: Store and access recordings via Dropbox or Google Drive
• Matter Association: Automatically link call logs to the correct matter in Clio
• Integrations: Smokeball, Filevine, Lawmatics, Attio, Pipedrive, Freshsales

It’s best for attorneys, paralegals, and growing firms who want to streamline operations and boost billing accuracy.

Enterprise: You Get Premium Everything

With the enterprise plan, you get everything in WayBetter, plus:

• Legal-tuned AI transcription (advanced)
• Enterprise CRM integrations (Salesforce, HubSpot, MS Dynamics, SAP CRM, Sugar CRM, MS Teams)
• White-glove onboarding
• Premium phone support, and,
• Integrations with HubSpot, Salesforce, MS Dynamics, SAP CRM, Sugar CRM, MS Teams.

CallConnector.ai: Mixed-Licensing

With mixed-licensing, you can choose which employees on your team require the Free vs. Way Better licenses. It allows you to effectively assign:

• Free licenses to staff who only need call logging and basic tools
• Way Better licenses to attorneys and team members who handle client communication

This keeps costs down while still giving your team the power of automation where it matters most.

Choosing between the Free and Paid CallConnector.ai plans comes down to your firm's needs, but if you're ready to boost productivity, automate documentation, and capture every billable minute, the Way Better plan delivers real value for just $49/user/month.

Visit the CallConnector.ai page to explore the full feature list or see how it fits into your workflow, or contact us to have our expertise guide you!