The ability to interact with your website visitors in realtime can be a major competitive advantage for your business, letting your team answer questions and offer their support in a proactive manner. Zoho SalesIQ is much more than just website chat software, giving your team the tools needed to engage website visitors in order to better personalize future visits and chats. With features like real time lead scoring, in-depth analytics, and full integration with Zoho CRM, your team will be able to sell smarter and close deals faster than ever before.
What SalesIQ Can Do for You:
- Act as a chat client for your website
- Tag “hot prospects” that are browsing your site
- Lead scoring to help your sales team prioritize leads
Sell smarter with intelligent lead scoring features
Zoho SalesIQ tracks each unique visitor to your website, giving you a real time view of how they’re interacting with your website, geolocation data, and letting your team identify new and returning users. These features allow your team to work more effectively, starting chats with engaged users who are much more likely to purchase and interact with your brand.
Your sales team can be notified in real time everytime a “hot prospect” completes specific actions on your website, more effectively directing customers through your company’s sales funnel. The ability to identify “hot prospects” and distinguish between new and returning visitors means that you can work smarter and more effectively depending on how “hot” your lead is, or how familiar the visitor is with your brand.
Integrate with Zoho CRM to instantly convert leads into CRM database
When integrated with Zoho CRM, Zoho SalesIQ becomes even more impressive. This integration allows you to automatically convert leads to your CRM database direct from your chat window, allowing their designated sales representative to follow up on later. CRM and SalesIQ integration gives you and your team instant access to past live chat logs to help you build stronger relationships with customers.
Receive notifications when high-scoring prospects visit your website
Integration with Zoho CRM alerts you when “warm” and “hot” visitors have returned to your website, giving you the heads up needed to have the customer intelligence needed to pick up where you left off with prospects. These prospects can then be automated and routed directly to your sales staff, and give you valuable data based on prospects in the pipeline, lead status, and more.
Zoho SalesIQ enables you to make the right improvements to your website based on where customers are converting and returning to, allowing you to offer a vastly improved sales and support experience to existing clients.
For more information about how ion8 can implement and integrate Zoho SalesIQ in your workplace, contact us today.
Ready to take the next step?
Our experts in digital advertising, web design, and cloud communications are excited to partner with you to modify your business processes and guide your team through the transformation.