This past spring, Zoho released a CRM solution built specifically to meet the needs of small businesses, making it easier than ever before to manage customer relationships. Regardless of size, every business deserves a CRM solution that transforms the way you interact with and sell to customers. Bigin by Zoho CRM has one major aim in mind – helping small businesses finally move on from redundant legacy sales solutions and embrace the power of cloud tools. Priced specifically for small businesses and containing all the features your business needs to improve customer relationships and sell smarter than ever before, Bigin by Zoho CRM is the game changer you’ve been waiting for.
Why not just start with Zoho CRM and Zoho One?
Sometimes, a business needs to ease into the concept of using a CRM to start with. Bigin is really meant for 1-5 person businesses that are just evolving beyond spreadsheets to manage customer relationships. It isn’t really a question of cost, since a low per-user price Zoho One subscription gives you so much more than just the fully-featured Zoho CRM. You get an accounting package in Zoho Books, a project management solution with Zoho Projects, and a myriad of other apps that will help your business grow. If your business manages a number of customers on an ongoing basis, or your business is larger than five users, you should just get Zoho One to start.
Why Bigin by Zoho CRM is a perfect place to start
A CRM is one of the most powerful tools in a company’s arsenal, giving staff all the information they need about a customer so they can build long lasting (and fruitful) relationships. Your business deserves better than an inefficient spreadsheet or a long antiquated legacy sales tool – in order to get ahead in the modern business world, your business needs to adopt a cloud CRM solution that gives you a competitive edge.
Bigin is an affordable alternative to larger CRMs that your business can rely on to capture and engage prospects, manage multiple sales pipelines, and most importantly, close deals smarter and faster. Your staff will enjoy the freedom of closing sales on-the-go with the mobile app, the ability to interact with customers on Twitter without leaving their CRM, and built-in telephony capabilities that lets sales people make calls directly from Bigin by Zoho CRM.
Multiple pipelines, customer context, and other features you’re going to love
While Bigin by Zoho CRM boasts a smaller price tag than other full-fledged CRM solutions, it contains all the features your small business needs to get ahead in an increasingly competitive world. Your sales teams will be able to manage multiple pipelines, ensuring that you’ll never again lose visibility of a prospect or miss out on a sale due to lack of organization.
Multiple pipelines lets you organize deals visually, offering critical information at a glance so your sales reps can make better informed decisions and spend more time nurturing promising leads. Activity management features reminds your staff about important events and activities, meaning no more missed calls or incomplete tasks.
Having a well-organized and easily searchable list of contacts saves your team time and effort – Bigin offers complete customer context, giving you a full list of contacts where you’ll be able to immediately glean important information quickly without wasting time. That means less scrambling before and during important calls, and an increased focus on doing what you do best. In addition to boasting an impressive range of features, Bigin by Zoho CRM can be seamlessly integrated with Google Workspace, Microsoft 365, Zapier, and a wide variety of Zoho apps including Zoho Flow, Campaigns, Meeting, Desk, and CardScanner. Integrations mean that your teams can work smarter, eliminating the need to switch back and forth between solutions so your sales people can keep their eyes on the prize.
Even better is that as you scale your business and begin to outgrow your small business-sized tools, upgrading to Zoho One lets you seamlessly jump from Bigin into a full-fledged CRM solution like Zoho CRM. All your contacts will already be in the Zoho ecosystem, making it easy to pick up where you left off with a more fulsome sales tool without being bogged down by time consuming imports and conversions. Zoho scales alongside your business, giving you the tools you need to thrive.
ion8 is a Zoho Advanced Partner with a full team of Zoho developers and consultants ready to help you transform your business by diving into the Zoho ecosystem. We’ll work with you to implement and integrate Zoho apps that drive sales, increase revenue, and help you scale your business. To get started on your cloud CRM journey, get in touch with us today.