Your communications system means everything to the success of your team, putting team members in touch with clients, partners, and colleagues. If your communications platform is weak, chances are your team isn’t nearly working as effectively as they could be. An effective business phone system needs to work in tandem with the rest of your workplace solutions like CRMs, productivity suites, and email platforms to allow your workforce to stay mobile and offer flexibility. 

A VoIP phone system can be one of the most versatile tools in your arsenal, especially with the perfect blend of intelligent customization and integration. Whether your business is using Vonage Business, RingCentral, or Google Cloud Platform for its communications needs, it’s crucial to the success of your team to be able to get the most out of your phone system with integration and customization. ion8 can offer customization and integration for all of these platforms. 

The power of RingCentral’s developer platform

RingCentral’s cloud phone system connects your team with clients and colleagues through video conferencing, telephony, and messaging. Its industry-leading uptime service agreement, easy-to-use platform, and enterprise level security have made it one of the most popular business phone systems. More impressive, however, is the power of RingCentral’s unique developer platform, which allows for nearly limitless development potential.

With the developer platform, RingCentral developers have the freedom to customize the solution to perfectly match the needs of your business. RingCentral’s developer platform lets you customize everything from programmable voice APIs and SMS APIs to video meeting APIs and fax APIs, letting you revolutionize the way your business communicates. In addition to its impressive development potential, RingCentral integrates with your favourite workplace solutions, including G Suite, Zoho CRM, Office 365, PieSync, Slack, and more, giving your team the tools they need to work smarter and more productively.

Limitless potential with Google Cloud Platform

G Suite offers a number of powerful business communication tools, including their VoIP phone platform Google Voice, and Google Meet, the versatile video conference solution. While these tools don’t allow for the integrated business phone experience offered by RingCentral, the development potential is nearly limitless thanks to Google Cloud Platform’s cloud developer tools.

Using Google cloud developer tools, developers can use cloud APIs to automate workflows, and build and integrate software that can increase the potential of Google Voice and Meet as your business communications tools. In addition to Google’s development potential, Google Meet and Voice can be integrated with other G Suite apps to help you improve work-life balance, gain meeting context, and more. 

Vonage Business integrations and communications APIs

Vonage Business, much like RingCentral, offers a well-rounded business phone platform that combines voice calls, SMS, team messaging, and meetings. While Vonage lacks the versatility of RingCentral or Google’s developer platforms, the Vonage integration platform and communications APIs allow businesses some much needed flexibility.

Using the Vonage integration platform, your business can improve employee productivity and collaboration by integrating your Vonage cloud phone system with CRM solutions and productivity suites, making it easy to store and access important call data, launch calls from anywhere, and eliminate unnecessary app toggling. Vonage APIs increase the potential of your business phone system, letting you implement communications APIs, including live interactive video, SMS features, voice applications, and more. Use case APIs help you verify user accounts to prevent fraud, management APIs allow for account auditing and advanced insights, and programmable numbers are available for texting and phone calls.

ion8 is a proud Google Partner, RingCentral partner, and Vonage Business Authorized Agent with a full team of cloud communications experts who are ready to help you get the most out of your business phone system through custom developments, integrations, and customization. To find out more about how our team can revolutionize the way your business communications, contact us today.