George is a master of making digital technologies work for business by streamlining operations, improving online presences, creating and reinforcing brands, and selling products and services effectively online. While he’s built a team of experts with ion8 which deploy George’s recommended solutions on time and on budget, George himself is a certified Google AdWords & Analytics professional, a certified Google Educator and a cloud communication technology guru. Additional skill sets include: Clio Certified Consultant and Certified Zoho CRM Consultant.
Our team of experts covers everything
that technology and marketing touches
Chief Operating Officer
Jenna is the glue that binds everything in ion8 together and has been with the agency for many years. She directs all aspects of ion8 operations, from initial contact with clients to putting the finishing touches on a project. Jenna is the second-in-command at ion8 and each of our clients experience the benefit of her vast experience and expert oversight. Jenna’s organizational powers and ability to provide quick solutions to the most complex problems are part of the secret sauce that powers ion8’s excellence.
Chief Technology Officer
Jim’s job at ion8 is to help us leverage, embrace and deploy world-class solutions, and to help us develop an infrastructure to support our growing client base.
Jim has worked with Fortune 500 companies such as Nintendo, Nike and Atlantic Records. And, he has also worked with Universities, and several departments of the Government of Canada to help them to innovate and transition from vendor-supplied software to open-source software.
While working for the Faculty of Medicine at the University of Ottawa, Jim collaborated with medical educators to design and build award-winning software for the Department of Anesthesiology.
Jim is always reading, always researching, always rethinking how to help clients embrace and adopt tools and technologies that can help them be successful.
Chief Design Officer
Dana Shalab Alsham
A confident, supportive, and inclusive leader, Dana offers a unique set of skills and perspectives and believes in the importance of functional and thoughtful design. Her experience includes over 10 years of graphic and UX design, web development, e-learning, and video production. Whether the challenge is to problem solve, communicate a message, or establish a unique presence, Dana has helped deliver effective and accessible solutions for a range of clients, from large companies to small businesses, with a positive attitude and a people-centred and usability-focused approach.
Dana holds a Bachelor of Design (BDes) and a Master of Design (MDes) in Inclusive Design. With a contagious thirst for knowledge, she also believes in the importance of giving back and teaches part-time at Sheridan’s Interaction Design Program.
Chief Human Resources Practitioner
Since 1987, Dmae has accrued extensive experience in human capital management with notable success in leading complex multimillion-dollar national business operations. During that time, she has earned a reputation as a human resources consultant and operations architect who is positive, execution-oriented, and yields improved Earnings Before Interest, Taxes, Depreciation, and Amortization (EBITDA) results. At ion8, she provides concierge-level service to our clients, handling all aspects of HR from hiring campaigns to complex terminations which may involve legal counsel.
For Dmae, everything is about balance. It is traditional in HR to only work in the best interest of the company, but Dmae has found over the years that listening to and addressing employee concerns quickly is always in the best interest of the company. To Dmae, the goal is to look for a solution that is win-win for everyone and that truly affects change instead of just checking compliance boxes. She puts human kindness at the heart of everything she does, and it shows with our clients.
She holds a double Bachelor’s degree in business administration and HR management and she is SPHR credentialed. Dmae is an active member of SHRM’s Government Relations Team as Advocacy Captain, lobbying for small businesses in California’s 4th congressional district.
Chief Instructional Designer
Barry’s approach to instructional design is to “create self-motivated learners and allow them to find the information that they need easily.” His evidence and data-based approach is geared towards ensuring that learning objectives are met and measured as KPIs for each project, as well as creating modules that are measurable and tailored for the companies he works with. The use of KPIs is used to demonstrate the Return on Investment made by clients.
Barry comes from a creative background, studying to be an artist in college. His view of creativity informs his practice of designing learning experiences, including the inclusion of accessible learning. His career has seen him work with Fortune 500 companies and educational organizations, including Delta Airlines, Eastern Kentucky University, Cox Cable, and various technology companies. He also led a large-scale adult education technology implementation as part of his work with Kentucky Educational Television.
Barry has been a frequent speaker on the topics of adult education and instructional design at various conferences and academic institutions. He is currently in the process of starting his own educational software company.
At ion8, Barry’s role is to support our clients in any training programs that they need to roll out to their employees, inform our own internal training programs, and train clients on the solutions we create for them.
Chief Information Security Officer
Eyal is a force to be reckoned with when it comes to cybersecurity. His past roles have seen him working with Fortune 500 companies, banks, government and other high-profile organizations. He is a highly technical professional with a wide array of skills that also brings a significant amount of empathy to the role. His role at ion8 is to act as a CISO-as-a-service to our clients and evaluate any solutions that we produce for cyber risk. From enabling organizations with a cybersecurity plan to penetration testing, Eyal builds resilient and scalable solutions that take the operational needs of his clients into account while reducing their cyber risk footprint.
Director of Professional Services
Susanne has been a project manager for technology teams for nearly two decades and has worked for some of Canada’s leading technology firms, including Research in Motion. She also has extensive corporate in-house IT project management experience. She has helped startups get off the ground and led large teams of developers and sales staff in enterprise-level settings. Her extensive skill set ensures that ion8 projects get done on time, within budget, and exceed client expectations.
She is very personable and easy to work with, and believes that humour and being down-to-earth is just as important as discipline. In her down time, she runs, trains with weights, and entertains her energetic Bernese Mountain Dog, Kiyah.
Hamza is one of ion8’s talented consultants, using his training and experience to leverage and apply data-driven solutions to optimize business performance and meet the needs of end users through a combination of operations management, technology integration, business planning, and analytics. Hamza is a recent graduate of McMaster University in Hamilton, Ontario, graduating with an Honors Bachelor of Commerce with a specialization in Accounting & Finance, and a minor in Economics.
He previously worked as a Risk Management Consultant at Deloitte, where he was able to solve complex business issues from strategy to execution working within a number of sectors including automotive, oil and gas, government, healthcare, and technology. When he’s not in the office, Hamza loves to spend time in the great outdoors swimming, kayaking, biking, and trail hiking.
Shannon Vander Giessen
Shannon has a career filled with management positions working with top global technology brands, including Panasonic and IBM, and we’re honoured to have her as a member of the ion8 team. She brings her own brand of enthusiasm and a professional touch to each piece of work, as well as the ability to break down large projects into manageable chunks.
Her approach to project management is to keep the momentum going in a healthy, ethical way for everyone involved. She believes in treating everyone with respect and offers support and expertise to ion8 team members and our clients alike. She’s always willing to pitch in alongside team members to get a job done quickly and properly. With Shannon on our team, our ability to deliver excellence to our clients is augmented in a significant and meaningful way.
Angela West has been providing web wordsmithing services for businesses ranging from large corporations to small companies across Canada, the United States and the UK since 2009. Angela has a knack for translating technical stakeholder-speak into consumer-facing, easily digested web copy that drives conversions and higher search engine rankings. Writing about social media extensively for online publications like PC World Business Center led to Angela managing social media for a number of clients, giving her a wide range of experience with various industry and nonprofit sectors. She takes a measured, logical and results-oriented approach to all of her social media and copywriting projects which shows in final copy and campaigns.
Bruce Elliot began his career working in IT before the dawn of mass use of the Internet. When more businesses started using the web to do business in the early 00’s, he transitioned into doing search engine optimization (SEO) to help businesses get to the top of search engine results.
This long experience with search engine optimization has given Bruce specialized expertise in how search engine algorithms work, and more importantly where businesses should and shouldn’t spend their money to be found online.
While Bruce still performs SEO services, he is also an expert in paid digital advertising, which spans the scope of Google Ads, Facebook, Instagram, and any platform or digital service your business should be on to boost visibility. His certifications with Google include Display Advertising, Search Advertising, Video Ads, and Mobile Advertising. Simply put – if you want to attract more qualified visitors to your website, Bruce will deliver them to you.
Senior Designer & Developer
Matt is a versatile web developer with expertise that includes web development, design, and marketing. With such a diverse skill set, he is able to efficiently complete a wide variety of complex custom websites for many partners. Matt holds a Bachelor of Business Administration (BBA) with a specialization in Technology Management, and previously ran a startup company called GettingGives which partnered with leading non-governmental organizations like the World Wild Fund for Nature and Plan International. Outside of the office, Matt loves spending time with his family and keeping up with his favourite NBA team, the Toronto Raptors.
Seema is a web developer and designer that ion8 clients will enjoy working with on web design or code development projects which require an experienced programmer. Seema is a rarity in the tech world, being both a designer and a coder.
Seema started doing web design after obtaining a Masters degree from the Technical University of Berlin in Computer Science, where she majored in Database and Information systems and studied backend coding. She has developed several popular themes for ThemeForest, a site which specializes in WordPress themes.
Seema moved to Barrie in 2019 to teach at Georgian College, resuming her teaching career of 7 years. When she’s not working, she can be found playing and exploring the city with her energetic daughter. She reads, writes and is working on a new found passion; abstract painting. We are proud to have Seema and her very unique skill set on the ion8 team.
Pirashanth joins ion8 with a wealth of marketing and sales experience in the technology industry and other sectors for high-profile clients such as Tesla, American Express, Kijiji, and eBay. Under his watchful eye, our clients are assured that no detail is missed in their initial requirements and estimates. He believes that ethics and accountability are touchstones for any sales interaction.
Pirashanth is a lifelong adherent and teacher of Brazilian Jiu-Jitsu, and currently runs a Brazilian Jiu-Jitsu studio – Innisfil Brazilian Jiu-Jitsu – where he trains every day with his wife.
Jr. Marketing Specialist
Jessica has significant experience in digital marketing, video editing, and graphic design. She’s always had a passion for video, forcing her parents and brother to act in her short films when she was younger. Armed with a business degree with a specialization in marketing from Concordia University in Montreal, she can contextualize her creative work with the practical goals of any business.
In addition, Jessica has Google Ads certification and experience with social media management and search engine optimization. Her digital marketing expertise and flawless execution of client projects make Jessica an essential part of the ion8 team.
Rishit brings a fresh perspective to the ion8 team. A graduate of Canadore College’s Computer Programmer Analyst program, Rishit is a passionate and energetic individual who prides himself on both his web designing skills and programming abilities. Having both a sales and networking engineering background, Rishit can work with a multitude of clients on many projects. From HTML and CSS to SEO to UI/UX Design, Rishit can execute designing a website and back-end programming like a rock star. He is also adept in JAMstack and ReactJS, which combine to build websites that are faster and easier to load on all devices and across all operating systems.
Haziel is a problem solver with excellent critical thinking skills. Haziel is currently enrolled at Instituto Tecnológico de Santo Domingo (INTEC) as a Software Engineering Major, and also holds an Associate’s degree in Software Development. The highlight of his development experience is working at Express Parcel Service International (EPS), one of the largest courier services in the Dominican Republic. While there, he and his team were tasked with upgrading software solutions to more advanced processes like Microsoft’s C# .NET, with Haziel handling most of the regional deployment of the new desktop application. With experience and education at his disposal, Haziel is a highly effective Web Developer capable of handling tasks of any size.
Zoho Development Lead
Ruben Kannan is ion8’s Zoho Integration Lead, handling everything from customizing Zoho systems to integrations with other frameworks and mobile apps. Ruben spent five years working at Zoho’s head office in Chennai, India, where he provided users with technical applications support. Ruben currently runs a team of 23 people, and in addition to Zoho, works with both PHP and Python. With a proven background in both programming and client communications, which is a very rare combination, Ruben will make your Zoho installation and required integrations seamless. In his spare time, Ruben enjoys playing the piano, and is also an avid volleyball and soccer player.
Senior Zoho Developer
With more than four years of Zoho expertise under his belt, Abdul is ion8’s Zoho Developer. Abdul has completed a number of major Zoho development projects for various firms, and is an expert in a variety of Zoho products including CRM, Books, Creator, Projects, People. He also has extensive knowledge of working with third-party integrations including Right Signature, DocuSign, Workmarket, Twilio, and others. In his free time, Abdul enjoys surfing the Internet in search of the latest tech news and information.
Senior Cloud Architect
Fausto has an engineering background and has been involved with computers and networks since the punch card era, evolving into a cloud computing expert. Fausto is a well-rounded IT professional with a sharp focus on Google for Work. He deploys and customizes solutions within and around Google for Work technologies using Google Apps Script. Additional skill sets include: Google Apps Certified Deployment Specialist and Clio Certified Consultant.
Poojitha Raj Johnraj Sangeetha
Poojitha has always had a passion for working with computers and clients alike. Beginning with a Bachelor of Arts in Computer Applications, she has gone from a programmer at Cognizant Technology Solutions in India to a Business Analyst here at ion8 in Toronto. She has also completed a post-graduate program in Information System Business Analysis at George Brown College in Toronto. Goal-oriented and priority-focused, Poojitha is an active team member; she is easily able to recommend process documents to clients and support our internal business processes.
Her vast amount of knowledge in business and technology makes her the perfect liaison between IT and Operations, where she has been able to facilitate the process of design changes with a focus on quality improvement. Combining Poojitha’s technological expertise and communication skills, she is able to translate client business needs and technical concepts into something that is easily understandable to anyone.
As Administrative Coordinator for ion8, Honour is at the heart of the company’s operations – helping to manage internal functions, as well as assisting with clients, projects, and staff.
He thrives on being part of such a high-functioning team, and says the warm and supportive environment is a big part of why he loves his work. When Honour takes on a task, he gives it his all and relishes the challenge of finding the perfect solution.
Honour graduated from Canadore College with postgraduate diplomas in Business Management and Healthcare Administration. Over the course of his career he’s obtained a raft of Google certifications in the areas of digital marketing and analytics, and gained Project Management Essentials Certification with the Management and Strategy Institute.
For Honour, professional development is about curiosity and creativity. Interested in business, marketing, and technology, he looks at every day as an opportunity to follow his passions and broaden his skills.
Finance Team Lead
It’s tough to understand both accounting and technology, and you will rarely find the two disciplines mastered by one person. You will find that impossible unicorn in Earl. He comes to ion8 with over 20 years of accounting experience, with most of the last decade focused on implementing cloud accounting solutions.
He believes that numbers always tell a story, and cloud reporting and accounting tools help business owners and management extract that story so they can truly understand what is going on in their business. His historical knowledge of Quickbooks, Xero, and other cloud accounting packages help our customers with migrations and integrations from these tools to Zoho. His extensive knowledge of Zoho Books and other financial and reporting apps in the Zoho One suite make him an invaluable addition to the ion8 team.
Legal Practice Lead
Benjamin leads our legal practice consulting division and is also a Clio Certified Consultant. He graduated from Barry University Dwayne O. Andreas School of Law with a Children and Family Law Concentration and has his own family law practice in Florida. He is an active member of both the Florida Bar and the American Bar Association. He has served on various committees with both Associations which address technology, ensuring the affordability of legal services, and more. He is proficient at deploying advanced law firm infrastructure, technology, and cloud communications and has been performing work in this area for small to large corporate firms for a number of years. His practical legal experience enables him to translate tech jargon into clear language which attorneys can understand, making him an ideal choice for any attorney seeking to improve the use of technology in their practice and the efficiency of their firm.
Join Our Team
If you are a digital marketer, a developer, a designer or a content creator with extensive experience in your field and you’re based in North America, we want to hear from you. Drop us a line and feel free to include links to any relevant websites!